π Exam At-a-Glance
The written portion consists of 70 multiple-choice questions (60 scored + 10 pretest). You'll have 90 minutes to complete it. The skills component requires you to demonstrate 5 randomly selected skills within 30 minutes. Both parts must be passed to earn your CNA certification.
π Written Exam Content Breakdown
| Domain | Approx. % of Exam | Key Focus Areas |
|---|---|---|
| Member of the Health Care Team | 10% | Scope, ethics, legal, communication chain |
| Promotion of Safety | 14% | Falls, restraints, fires, emergencies |
| Promotion of Function & Health of Residents | 18% | ADLs, nutrition, restorative, mental health |
| Basic Nursing Skills | 36% | Vital signs, I&O, infection control, care procedures |
| Care of Cognitively Impaired | 8% | Dementia, validation, behavioral interventions |
| Residents' Rights | 14% | OBRA, privacy, dignity, abuse/neglect |
ποΈ Recommended 2-Week Study Plan
- Days 1β2: Role, ethics, residents' rights β understand OBRA, scope of practice, and legal responsibilities.
- Days 3β4: Infection control β master chain of infection, handwashing, PPE, and all precaution types.
- Days 5β6: Safety β RACE, PASS, fall prevention, restraints, disaster plans, body mechanics.
- Days 7β8: ADLs and basic care β bathing procedures, oral hygiene, elimination, positioning/transfers.
- Days 9β10: Clinical skills β vital signs (all five), nutrition/hydration, restorative care, special populations.
- Days 11β12: Communication and documentation, care of cognitively impaired residents.
- Days 13β14: Full review using skills checklists and self-check quizzes. Simulate the skills exam.
π Scope of Practice
- CNAs assist with ADLs (Activities of Daily Living): bathing, dressing, grooming, eating, toileting, ambulating.
- CNAs observe and report changes in resident condition to the nurse β they do NOT diagnose or prescribe.
- Never perform tasks outside your scope β examples include administering medications, inserting catheters, or changing sterile wound dressings (these belong to licensed nurses).
- Delegated tasks: A nurse may delegate tasks to a CNA only if the task is within the CNA's training, it is appropriate for the resident, and the nurse is available for supervision.
- Refusal of inappropriate tasks: You have the right and duty to refuse tasks outside your scope.
βοΈ Legal & Ethical Concepts
ποΈ Residents' Rights (OBRA Guaranteed)
- Right to be treated with dignity and respect
- Right to privacy during care and personal matters
- Right to make their own choices about daily life
- Right to refuse treatment
- Right to confidentiality of medical records
- Right to communicate freely with family and others
- Right to participate in care planning
- Right to file grievances without retaliation
- Right to manage their own finances
- Right to be free from restraints used for discipline
- Right to voice complaints without fear
- Right to religious and cultural practices
π¨ Abuse: Types, Signs & Reporting
| Type of Abuse | Examples | Signs to Observe |
|---|---|---|
| Physical Abuse | Hitting, slapping, overuse of restraints | Unexplained bruises, fractures, burns |
| Emotional/Psychological | Threatening, humiliating, isolating | Withdrawal, fear, depression, agitation |
| Sexual Abuse | Any non-consented sexual contact | Bruising in genital area, STIs, anxiety |
| Financial Abuse | Stealing money, forging signatures | Missing belongings, unpaid bills |
| Neglect | Withholding food, medication, hygiene | Dehydration, pressure ulcers, soiled linens |
| Self-Neglect | Resident refusing basic care for themselves | Malnutrition, unsafe living conditions |
π Professional Behavior Standards
- Confidentiality: Never discuss residents in hallways, elevators, or public spaces. Never post on social media.
- Professionalism: Arrive on time, maintain proper appearance, call if absent.
- Ethics: Treat all residents equally regardless of diagnosis, culture, religion, or behavior.
- Boundaries: Do not accept gifts, do not develop personal relationships with residents outside of work.
- Self-care: Report your own illness to the nurse and stay home if contagious.
π£οΈ Types of Communication
π Observation vs. Inference
| Observation (Objective) | Inference (Avoid) |
|---|---|
| "Resident has a 2cm bruise on left forearm" | "Resident has been abused" |
| "Resident refused breakfast and lunch" | "Resident is depressed" |
| "Skin is reddened over coccyx" | "Resident has a pressure ulcer" |
| "Resident is grimacing during transfer" | "Resident is in extreme pain" |
π SBAR Communication Tool
- SSituation: State what is happening now. "Mrs. Jones is complaining of chest pain."
- BBackground: Relevant history. "She has a history of hypertension, last BP 130/82."
- AAssessment: What you think is happening. "She appears pale and is diaphoretic."
- RRecommendation: What you need. "I believe she needs to be seen immediately."
π Documentation Rules
- Use blue or black ink for handwritten records (no pencil).
- Never erase or use white-out β draw a single line through errors and initial.
- Sign every entry with your name and title (e.g., Jane Doe, CNA).
- Record the date and time of every entry.
- Document immediately after care is given β never in advance.
- If you forget an entry, add a late entry with current date/time and note it's late.
- Military time is commonly used: 1:00 PM = 1300, midnight = 2400 or 0000.
- Medical records are legal documents β falsification is a crime.
π‘ Communication with Special Populations
Face the person directly. Speak clearly without exaggerating. Reduce background noise. Use written communication or gestures if needed. Do not shout. Check that hearing aids are in and working.
Always identify yourself by name when entering the room. Describe surroundings verbally. Keep items in consistent locations. Use the clock method to describe food placement (e.g., "Your meat is at 6 o'clock").
Use simple, short sentences. Ask one question at a time. Speak slowly and calmly. Do not argue or correct β use validation therapy (acknowledge feelings). Redirect when agitated. Maintain a consistent routine.
Allow extra time for responses. Use yes/no questions. Provide communication boards or picture cards. Do not complete sentences for the resident. Report progress and difficulties to the nurse.
Use a professional interpreter (not family members) for medical information. Learn key phrases in the resident's language. Use picture boards. Maintain respect and patience at all times.
π₯ Fire Safety: RACE & PASS
π€ RACE β Fire Response Order
R β Rescue: Remove residents in immediate danger
A β Alarm: Pull the fire alarm / call 911
C β Confine: Close doors and windows to contain fire
E β Extinguish / Evacuate: Use extinguisher if safe, or evacuate
π€ PASS β Fire Extinguisher Use
P β Pull the pin
A β Aim at the base of the fire
S β Squeeze the handle
S β Sweep side to side
πΆ Fall Prevention
- Always keep the bed in the lowest position when care is not being given.
- Ensure call light is within reach at all times.
- Keep pathways clear of clutter, cords, and spills.
- Use non-slip footwear β no socks alone on hard floors.
- Respond to call lights promptly β don't let residents try to get up alone.
- Use gait belts for transfers and ambulation with unsteady residents.
- Lock wheelchair and bed wheels before all transfers.
- Know each resident's fall risk level and follow the care plan.
- If a resident falls: stay calm, do not move them, call for the nurse immediately, stay with the resident.
πͺ’ Restraints
- Restraints require a written physician order and informed consent.
- The goal is always to reduce or eliminate restraint use (restraint-free care is the standard).
- Check restrained residents every 15β30 minutes per policy.
- Release and reposition restrained residents at least every 2 hours.
- Offer toileting, exercise, hydration during each release.
- Apply restraints with the quick-release knot and ensure you can fit two fingers between the restraint and the resident.
- Document all restraint applications, checks, releases, and the resident's response.
- Consider alternatives first: call lights, bed alarms, frequent monitoring, low beds, floor mats.
πͺ Body Mechanics
- Keep your back straight and bend at the hips and knees (not the waist).
- Keep the load close to your body at all times.
- Use a wide base of support β feet shoulder-width apart.
- Avoid twisting your spine β pivot your whole body with your feet.
- Push or pull rather than lift whenever possible.
- Use mechanical lifts and assistive devices when available and indicated.
- Ask for help for heavy or difficult transfers β never try alone if unsafe.
- Keep your center of gravity low during lifts.
π Emergency Situations
If the resident can cough or speak, encourage coughing. If they cannot breathe, speak, or cough, perform the Heimlich Maneuver (abdominal thrusts). Call for help immediately. For unconscious resident, begin CPR and call 911. For obese or pregnant residents, use chest thrusts.
Call for help and activate the emergency response system immediately. Begin CPR if the resident is unresponsive and has no pulse/breathing (if within your training and scope). Follow facility policy regarding DNR (Do Not Resuscitate) orders β check before performing CPR.
Do NOT restrain the resident. Clear the area of hazards. Turn the resident on their side (recovery position) to prevent aspiration. Cushion the head. Time the seizure. Call for the nurse immediately. Stay with the resident. Never put anything in their mouth.
Guide the resident to the floor β never try to catch them (you'll injure yourself). Stay calm. Do not move the resident. Call for the nurse. Assess for injuries verbally. Stay with the resident until the nurse arrives. Complete an incident report after.
Follow your facility's disaster plan. Know evacuation routes. Prioritize residents closest to danger first. Use wheelchairs and stretchers as needed. Account for all residents. Do not use elevators. Report to the charge nurse.
π‘οΈ Environmental Safety Checklist
- Check water temperature before bathing β should be 105β110Β°F (use thermometer or inner wrist test).
- Keep spills cleaned up immediately β wet floor signs must be placed.
- Ensure adequate lighting in all areas, especially at night.
- Oxygen is flammable β no smoking, open flames, or petroleum products near oxygen equipment.
- Report broken or malfunctioning equipment immediately β take it out of service.
- Store chemicals and cleaning agents in locked, labeled areas β never in food/medication areas.
π Chain of Infection
| Link | Definition | How to Break It |
|---|---|---|
| Infectious Agent | The pathogen (bacteria, virus, fungus, parasite) | Antibiotics, antivirals, sterilization |
| Reservoir | Where the pathogen lives and grows (human, animal, environment) | Cleanliness, proper food handling, wound care |
| Portal of Exit | How the pathogen leaves the reservoir (respiratory droplets, blood, stool) | Cover coughs/sneezes, wound dressings, PPE |
| Mode of Transmission | How it travels (direct contact, airborne, droplet, vehicle, vector) | Handwashing, PPE, precautions |
| Portal of Entry | How it enters a new host (skin breaks, mucous membranes, respiratory tract) | Gloves, masks, intact skin, catheters care |
| Susceptible Host | Person vulnerable to infection (elderly, immunocompromised) | Immunizations, good nutrition, rest |
π Hand Hygiene β The Most Important Skill
When to wash hands (soap & water required):
- Before and after every resident contact
- After removing gloves
- After touching bodily fluids or contaminated surfaces
- Before eating or handling food
- After using the restroom
- When hands are visibly soiled
- When C. difficile is suspected (alcohol hand rub ineffective)
Proper handwashing technique (at least 20 seconds):
- 1Wet hands with warm running water
- 2Apply soap β rub all surfaces vigorously for β₯20 sec
- 3Clean between fingers, under nails, backs of hands
- 4Rinse hands with water running downward (fingertip to wrist)
- 5Dry with a clean paper towel
- 6Use paper towel to turn off the faucet
π₯Ό Personal Protective Equipment (PPE)
| PPE Item | When to Use | Key Rules |
|---|---|---|
| Gloves | Any contact with bodily fluids, blood, mucous membranes, broken skin, or contaminated items | Change between tasks, remove without contaminating self |
| Gown | When clothing may become contaminated (splashing, contact precautions) | Open at back, covers arms, remove before leaving room |
| Mask | Droplet precautions, when splashing fluids is likely | Cover nose and mouth; discard if wet |
| N-95 Respirator | Airborne precautions (TB, measles, varicella) | Must be fit-tested; seal check each use |
| Eye Protection / Face Shield | Risk of splashing to eyes (procedures, coughing residents) | Clean and disinfect reusable items |
π PPE Donning & Doffing Order
Putting on (Don): Gown β Mask/Respirator β Eye Protection β Gloves
Taking off (Doff): Gloves β Eye Protection β Gown β Mask/Respirator
Remove the most contaminated items first (gloves), and the mask/respirator last.
π₯ Transmission-Based Precautions
| Type | Diseases | PPE Required | Room Type |
|---|---|---|---|
| Airborne | TB, Measles, Varicella (Chickenpox) | N-95 respirator, gown, gloves, eye protection | Negative pressure private room |
| Droplet | Influenza, Pertussis, Meningitis, COVID-19 | Surgical mask, gown, gloves, eye protection | Private room preferred; door may remain open |
| Contact | MRSA, C. diff, Scabies, Wound infections | Gown and gloves (upon entry) | Private room preferred; dedicated equipment |
| Standard | All residents, all the time | Based on anticipated exposure (gloves minimum) | Normal care environment |
π¦ Common Healthcare-Associated Infections (HAIs)
ποΈ Medical Asepsis & Waste Disposal
- Clean technique: Reducing the number of microorganisms β used in most routine care.
- Sterile technique: Eliminating ALL microorganisms β used for invasive procedures (catheter insertion, wound packing).
- Sharps (needles, lancets) go directly into a puncture-resistant sharps container β never recap with two hands.
- Contaminated linen goes in a linen bag, not on the floor β handle away from your body.
- Biohazardous waste (blood, fluids) goes in red biohazard bags.
- Never overfill sharps containers β fill to 3/4 capacity then seal.
π Bathing
- Provide privacy β close curtains/doors. Explain procedure to resident.
- Gather all supplies before starting. Water temp: 105β110Β°F.
- Wash in order: eyes (no soap) β face β neck β arms β chest β abdomen β legs β perineal area β back.
- Change water when it cools or becomes soapy.
- Dry by patting, not rubbing. Keep resident covered for warmth and dignity.
- Apply lotion if ordered. Observe skin for redness, breakdown, or abnormalities β report to nurse.
- Provide privacy and explain the procedure.
- Wear gloves. Use separate washcloth for perineal area.
- Female: Clean front to back (urethra to anus) to prevent contamination.
- Male: Retract foreskin if uncircumcised, clean urethral meatus, replace foreskin after cleaning.
- Clean labia folds or scrotal folds thoroughly. Dry well to prevent skin breakdown.
- For catheter residents: clean 4 inches of catheter tubing from meatus outward.
- Ensure bath area is clean and safe before bringing resident. Check water temperature.
- Use non-slip mat in shower/tub. Assist resident as needed.
- Never leave a resident alone in the tub or shower.
- Help resident dry thoroughly, dress, and return safely to room.
π¦· Oral Care
- Provide oral care at least twice daily and after meals.
- For residents with dentures: remove, clean over a sink lined with a towel (prevents breakage), store in labeled container with water when not in use.
- For unconscious residents: use foam swabs with oral rinse; position on side to prevent aspiration; suction if available.
- Inspect mouth for sores, bleeding, white patches, or unusual odor β report findings.
- Encourage residents to brush their own teeth to maintain function.
π Dressing & Grooming
- Let residents choose their clothing β respects autonomy and dignity.
- For residents with weakness on one side: dress the weak/affected side FIRST; undress the weak side LAST ("strong side last, weak side first for removing").
- Provide grooming items: comb, brush, deodorant, makeup if desired β these support self-image and dignity.
- Shave with an electric razor for residents on blood thinners (anticoagulants) or with diabetes.
- Nail care: report long nails; CNAs typically file nails β check facility policy for cutting nails in diabetic residents (usually nurse performs).
π½ Elimination (Bowel & Bladder)
π Positioning & Pressure Injury Prevention
| Position | Description | Key Points |
|---|---|---|
| Supine (Dorsal) | Lying flat on back | Pillow under head; heels off mattress |
| Prone | Lying face down | Pillow under abdomen; head turned to side; not for most elderly |
| Lateral (Side-lying) | Lying on side (30Β° preferred) | Pillow between knees; do not lie directly on trochanter |
| Fowler's | Semi-sitting, HOB at 45β60Β° | Use for eating, breathing difficulty |
| Semi-Fowler's | HOB at 30Β° | Preferred for tube feeding, reduces aspiration risk |
| Trendelenburg | Head lower than feet | Nurse-ordered; used for shock (check facility policy) |
| Sims' | Side-lying, lower arm behind, upper knee bent | For enemas, rectal procedures, unconscious residents |
𦽠Transfers & Ambulation
- Always check the care plan for transfer status: independent, supervised, minimal assist, total assist, mechanical lift.
- Use a gait belt for standing, pivoting, and ambulation β positioned at the waist, not over incisions or tubes.
- Lock all wheels on bed, wheelchair, and shower chair before any transfer.
- Bring wheelchair or chair as close to the resident as possible and at an angle toward the stronger side.
- Position resident at edge of bed with feet flat on floor before standing (dangle).
- Use a mechanical (Hoyer) lift for total-dependent residents β always requires two staff.
- Encourage weight-bearing unless contraindicated β promotes bone density and strength.
π‘οΈ Vital Signs: Normal Ranges & Techniques
| Vital Sign | Normal Adult Range | Report If... |
|---|---|---|
| Temperature (Oral) | 97.6Β°Fβ99.6Β°F (avg 98.6Β°F) | Above 101Β°F or below 96Β°F |
| Pulse (Radial) | 60β100 bpm | Below 60 or above 100; irregular rhythm |
| Respirations | 12β20 breaths/min | Below 12 or above 20; labored, irregular |
| Blood Pressure | Less than 120/80 mmHg (normal); 90/60β139/89 | SBP below 90 or above 140; DBP above 90 |
| Oxygen Saturation (SpOβ) | 95β100% | Below 92% β report immediately |
| Pain (5th vital sign) | 0 (no pain) | Any reported pain β document and report |
π½οΈ Nutrition & Hydration
- Dysphagia (swallowing difficulty): Follow thickened liquid/texture-modified diet orders exactly. Check care plan. Watch for coughing, choking, or changes in voice after eating.
- Aspiration risk: Always feed residents sitting upright (HOB 45β90Β°). Keep upright 30β45 minutes after eating. Turn head toward stronger side for stroke patients.
- NPO (Nil Per Os): Nothing by mouth β do not give food, water, or medications orally. Post sign on door.
- Intake & Output (I&O): Document all fluids consumed (mL) and all output (urine, drainage, emesis). 1 oz = 30 mL.
- Normal daily fluid intake: approximately 1,500β2,000 mL/day.
- Dehydration signs: dry mouth, dark urine, confusion, sunken eyes, decreased skin turgor.
- Overhydration signs: edema (swelling), shortness of breath, rapid weight gain.
- Weigh residents at the same time each day, on the same scale, in similar clothing.
π§ Care of Cognitively Impaired Residents
Early Stage: Forgetfulness, personality changes, difficulty with complex tasks. Resident still largely independent.
Middle Stage: Increased confusion, wandering, difficulty recognizing family, needs more ADL assistance.
Late Stage: Loss of most verbal communication, complete ADL dependence, risk for aspiration, immobility, and infections.
- Validation Therapy: Acknowledge and accept the resident's feelings without correcting them. Do not argue about reality.
- Redirection: Gently guide attention to a different activity or topic when a resident is agitated or unsafe.
- Reality Orientation: Gently remind resident of the date, place, and person β used in early stages only.
- Reminiscence Therapy: Encourage talking about the past β meaningful and comforting for residents with dementia.
- Maintain a consistent, structured routine to reduce confusion and agitation.
- Sundowning: Increased confusion/agitation in late afternoon/evening β provide extra support and calm environment.
- Use wander guard / electronic monitoring systems per facility policy.
- Know which doors are alarmed and which areas are secured.
- Do not physically restrain a wandering resident β redirect calmly.
- Ensure resident is wearing ID bracelet at all times.
- Report any unsupervised resident absence immediately.
πΏ End-of-Life & Palliative Care
- Hospice care focuses on comfort, not cure β provided when a terminal diagnosis with β€6 months prognosis.
- Palliative care focuses on symptom relief and quality of life at any stage of serious illness.
- Signs of approaching death: Cheyne-Stokes breathing (irregular pattern), mottling (bluish skin), decreased urine output, cool extremities, decreased consciousness, death rattle.
- Provide comfort care: mouth swabs, positioning, pain management support, peaceful environment.
- Support the family β allow visiting, provide privacy, explain what is happening.
- Maintain dignity until death β speak to the resident as if they can hear you (hearing may persist).
- After death: follow facility policy for post-mortem care. Treat the body with respect. Document time of death.
- Know the KΓΌbler-Ross grief stages: Denial β Anger β Bargaining β Depression β Acceptance.
π§ Mental & Psychosocial Health
π¬ Specimen Collection
- Urine (Midstream Clean-Catch): Clean perineal area, have resident begin urinating, then catch specimen mid-stream in sterile container.
- Stool specimen: Collect small amount with wooden tongue depressor, place in container β avoid toilet water contamination.
- Sputum specimen: First thing in morning, have resident cough deeply and spit into container (not saliva).
- Label all specimens with: resident's full name, date, time, and type of specimen. Deliver to lab promptly or refrigerate.
- Wear gloves for all specimen collection. Wash hands before and after.